Future

Refugee Council
It took three months in 2004. It involved the whole organisation, including clients, staff, volunteers, and funders. As with many such consultations about future strategic position, this consultation generated a lot of emails and papers and discussions.

All this was faithfully made sense of and distilled into some broad propositions. Senior managers then crystallised it into statements of strategic intent which were presented to the Board for approval.

Importantly all this was then put into a simple format which was produced in large numbers so it could be made widely available. Unlike some strategic plans it certainly did not lie on a shelf gathering dust but was the basis of operations over the following three years.

Client quote

Red Cross and London 2012 Games
Refugee Council
Exel plc

past present future

Meeting Together

Designed by Marianne Hartley Drawings by Steven Appleby Maintained by Graham Irwin